WRITING & MEDIA

Writing from the trade, and conversations that move it forward.

Published articles, magazine columns and selected conversations on installation, apprenticeships, business and the people who make the industry work.

Installer working in a bathroom

Latest writing / KBBFocus / 6 October 2026

Another Houzz UK trends report – why should installers care?

Why the latest bathroom trends matter to installers—and how understanding customer expectations can help you stand out.

Read at KBBFocus  →

RECENT WORK

Start with the conversations that matter now.

The work moves between practical installation, the next generation of tradespeople, better businesses and an industry that works more closely together.

Contemporary kitchen interior

KBBFocus / August 2026

Backing the future of the industry means backing today’s installers

Why stronger installation businesses are part of any serious plan to bring more young people into the trade.

Read article →

KBBFocus / 16 September 2026

Why learning a trade needs to involve soft skills as well as technical ones

Learning a trade also means communicating well, working in people’s homes and taking responsibility.

Read article →

KBBFocus / July 2026

InstallerSHOW 2026 showed us it’s time for the industry to unite

What happens when the industry stops working in separate corners and starts having practical conversations.

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Kitchen & Bath Business / July 2026

Why the installer conversation matters

A look at why installers need to be part of the wider industry conversation.

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KBBFocus / May 2026

How to stop a small installation issue becoming a major drama

Experience, communication and a calm response can stop a small issue becoming something much bigger.

Read article →

Finished bathroom interior

KBBFocus / February 2026

Why better installation strategies give you long-term wins

Installation is where a retailer’s reputation is either protected or damaged.

Read article →

KBBFocus / July 2025

Why it’s time to rethink how we design bathrooms

Planning a bathroom for the future, not simply for the moment it is installed.

Read article →

Installer at work in a kitchen

GO DEEPER

A growing body of published work.

More articles, columns and opinion pieces across design, installation, business, events and the future of the trade.

KBB Heroes / InterviewMark Conacher: The KBB Heroes interview →A conversation about building installation businesses, professional standards and the value of relationships.

Kitchens & Bathrooms News / February 2026Are kitchen and bathroom complaints really dropping? Or is language changing? →Could more precise language be changing how customers report installation problems?

kbbreviewDesigners see possibility, but installers see limitations →

InstallerSHOWWhy you should attend InstallerSHOW: a North American perspective →

Manufacturing Business OutlookThe airflow gap: Why good ventilation still fails →

BIFISWhy the next generation of installers will win differently →

EARLIER WRITING · SELECTED FROM THE COLLECTION

From the Archives.

Earlier articles from the Liberty years and beyond, preserved with their original dates and wording.

Explore From the Archives →

GET IN TOUCH

Have a conversation worth having.

For writing, speaking, panels, interviews and industry conversations.

Contact Mark →