WRITING & MEDIA
Writing from the trade, and conversations that move it forward.
Published articles, magazine columns and selected conversations on installation, apprenticeships, business and the people who make the industry work.

Latest writing / KBBFocus / 6 October 2026
Another Houzz UK trends report – why should installers care?
Why the latest bathroom trends matter to installers—and how understanding customer expectations can help you stand out.
RECENT WORK
Start with the conversations that matter now.
The work moves between practical installation, the next generation of tradespeople, better businesses and an industry that works more closely together.
KBBFocus / August 2026
Backing the future of the industry means backing today’s installers
Why stronger installation businesses are part of any serious plan to bring more young people into the trade.
KBBFocus / 16 September 2026
Why learning a trade needs to involve soft skills as well as technical ones
Learning a trade also means communicating well, working in people’s homes and taking responsibility.
KBBFocus / July 2026
InstallerSHOW 2026 showed us it’s time for the industry to unite
What happens when the industry stops working in separate corners and starts having practical conversations.
Kitchen & Bath Business / July 2026
Why the installer conversation matters
A look at why installers need to be part of the wider industry conversation.
KBBFocus / May 2026
How to stop a small installation issue becoming a major drama
Experience, communication and a calm response can stop a small issue becoming something much bigger.

KBBFocus / February 2026
Why better installation strategies give you long-term wins
Installation is where a retailer’s reputation is either protected or damaged.
KBBFocus / July 2025
Why it’s time to rethink how we design bathrooms
Planning a bathroom for the future, not simply for the moment it is installed.
Also published in
KBBFocus / kbbreview / Kitchens & Bathrooms News / Kitchen & Bath Business / Installer / Manufacturing Business Outlook / The Art of Design / BIFIS

GO DEEPER
A growing body of published work.
More articles, columns and opinion pieces across design, installation, business, events and the future of the trade.
KBB Heroes / InterviewMark Conacher: The KBB Heroes interview →A conversation about building installation businesses, professional standards and the value of relationships.
Kitchens & Bathrooms News / February 2026Are kitchen and bathroom complaints really dropping? Or is language changing? →Could more precise language be changing how customers report installation problems?
kbbreviewDesigners see possibility, but installers see limitations →
InstallerSHOWWhy you should attend InstallerSHOW: a North American perspective →
Manufacturing Business OutlookThe airflow gap: Why good ventilation still fails →
BIFISWhy the next generation of installers will win differently →
Kitchen & Bath BusinessInstallerSHOW NYC: Getting closer to the coalface →
Kitchen & Bath BusinessInstallation, Parliament and a 20-year celebration →
The Art of DesignFeature in Issue 76 →
Bathroom & Kitchen Update (BKU)The People Who Turn Products Into Recommendations →
KBBFocusAfter KBIS: The power of the follow-up email →
More published writing7 things I wish I’d known about the KBB industry at 18 →
How entering awards can revolutionise your business →
The installation leaky bucket →
EARLIER WRITING · SELECTED FROM THE COLLECTION
From the Archives.
Earlier articles from the Liberty years and beyond, preserved with their original dates and wording.
BiKBBI · 26 March 2019
Standing Out
An early BiKBBI piece about building a business with a clear identity and standing out from the crowd.
Kitchens & Bathrooms News · October 2019
Choosing flooring
A practical Fitter’s Advice column on choosing a floor for the people, pets and everyday life it needs to withstand.
Kitchen & Bath Business / KBB Collective · 31 January 2022
Coping Strategies for the Trades Shortage
A North American contribution on the trades shortage, apprenticeships and practical ways for the industry to work together.
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